PLENTURE CUSTOMER TERMS OF SERVICE & MARKETPLACE AGREEMENT
Last Updated: August 25, 2026
IMPORTANT NOTICE — PLEASE READ
These Customer Terms of Service & Marketplace Agreement (the “Terms”) are a legally binding agreement between you (“Customer,” “you,” or “your”) and Mikhail Stafeev, an individual, operating under the brand Plenture (“Plenture,” “we,” “us,” or “our”).
These Terms govern your access to and use of the Plenture website, including getplenture.com and related web pages, browser-based customer request and chat functionality, the Plenture mobile application, and all related services, communications, features, and content (collectively, the “Platform”).
BY ACCESSING OR USING THE PLATFORM, CREATING OR SUBMITTING A REQUEST, SENDING A MESSAGE, ACCEPTING AN OFFER, BOOKING OR SCHEDULING SERVICES, CLICKING A BUTTON THAT STATES OR INDICATES AGREEMENT, OR OTHERWISE USING THE PLATFORM AFTER BEING PRESENTED WITH THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS.
SECTION 25 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.
If you do not agree to these Terms, do not use the Platform.
1. Definitions
“Customer” means a person who uses the Platform to request, communicate about, schedule, obtain, or consider obtaining services from a Provider.
“Provider” means an independent professional, handyman, contractor, tradesperson, business, or other service provider who offers or performs services through or in connection with the Platform.
“Request” means a Customer’s request for services submitted through the Platform.
“Conversation” or “Chat” means communications associated with a Request.
“Service Agreement” means the separate agreement, whether written, electronic, oral, or formed through Platform communications, between a Customer and a Provider concerning the actual performance of services.
“Provider Services” means the work, labor, installation, assembly, repair, maintenance, moving, mounting, improvement, or other services offered or performed by a Provider.
“Content” means text, photos, images, audio, video, location information, reviews, messages, descriptions, documents, and other materials submitted or displayed through the Platform.
2. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding contract to use the Platform.
If you use the Platform on behalf of a company, household, property owner, tenant, organization, or other person, you represent that you have authority to do so and to provide any location, property, contact, or access information you submit.
You may not use the Platform if applicable law prohibits you from doing so.
3. Plenture Is a Marketplace Technology Platform — Not the Provider
Plenture provides technology that helps Customers discover Providers, submit Requests, communicate, exchange information, receive or discuss offers, coordinate timing, and continue Conversations across supported devices.
PLENTURE DOES NOT ITSELF PERFORM THE PROVIDER SERVICES REQUESTED BY CUSTOMERS.
Unless Plenture expressly states otherwise in a separate written agreement for a specific service, Plenture is not the contractor, handyman, installer, repairer, mover, electrician, plumber, painter, assembler, or other service professional performing Provider Services.
Plenture does not employ Providers to perform Customer Requests. Providers are independent persons or businesses acting for themselves and not as employees, partners, joint venturers, franchisees, representatives, or agents of Plenture.
A Provider’s use of the Platform does not create an employment, agency, partnership, fiduciary, or joint-venture relationship between Plenture and the Provider, between Plenture and the Customer, or between the Customer and Plenture.
4. Service Agreement Is Between Customer and Provider
When a Customer and Provider agree on work, pricing, timing, scope, materials, access, or other service terms, the resulting Service Agreement is directly between the Customer and the Provider.
Plenture is not a party to that Service Agreement and does not assume the Provider’s duties, promises, representations, warranties, or liabilities.
Any offer, estimate, description, timing proposal, availability statement, message, photograph, qualification statement, or other communication from a Provider is the Provider’s communication and not a representation or warranty by Plenture.
The Customer and Provider are solely responsible for determining the scope of work, price, payment terms, materials, schedule, access conditions, permits, licenses, code requirements, safety requirements, completion standards, warranties, cleanup, disposal, and any other terms of the Provider Services.
5. Customer Selection of Providers
You are solely responsible for deciding whether a Provider is appropriate for your Request.
You should independently review any information you consider important, including identity, experience, ratings, references, licensing, registration, insurance, bonding, permits, training, equipment, and qualifications.
Unless a specific credential is expressly identified on the Platform as having been verified by Plenture, Plenture does not represent that it has independently verified that credential.
Any badge, profile label, rating, review, ranking, recommendation, search placement, “verified” status, availability indicator, or similar feature is informational only and is not a guarantee of identity, honesty, skill, safety, legality, quality, suitability, or future performance.
Plenture does not guarantee that background checks, criminal-record checks, license checks, insurance checks, or other screening have been performed unless the Platform expressly states the exact screening that was performed. Even when screening is performed, screening is limited in scope and cannot guarantee present or future conduct.
6. Licensing, Permits, Insurance, and Legal Compliance
Some Provider Services may require a contractor’s license, trade license, permit, inspection, registration, insurance, bond, or other legal authorization depending on the location, scope, price, and nature of the work.
Providers are solely responsible for complying with laws applicable to their Provider Services. Customers are responsible for determining whether a Provider and the proposed work satisfy requirements applicable to the Customer’s property and project.
Plenture does not provide legal, licensing, permitting, construction-code, engineering, architectural, insurance, or tax advice.
Plenture does not guarantee that a Provider is licensed, insured, bonded, permitted, or legally authorized for a particular Request unless Plenture expressly states that a specific credential was verified, and any such verification remains subject to expiration, suspension, error, or change outside Plenture’s control.
7. Property Access, Safety, and Customer Responsibilities
You are responsible for providing lawful and reasonably safe access to the property or location where Provider Services will occur.
You must disclose known hazards and conditions that could reasonably affect safety or performance, including dangerous animals, weapons, structural hazards, exposed electrical conditions, gas leaks, water leaks, mold, asbestos, hazardous materials, unstable surfaces, restricted areas, security systems, and other material risks.
You are responsible for securing valuables, sensitive documents, cash, medications, firearms, pets, minors, and other persons or items that require supervision or protection.
You are responsible for confirming that you have authority to authorize the requested work at the property.
A Provider may refuse or stop work if the Provider believes conditions are unsafe, unlawful, outside the agreed scope, or beyond the Provider’s qualifications.
8. No Emergency Services
The Platform is not an emergency service.
Do not use Plenture to report or obtain assistance for fires, gas leaks, electrical emergencies, active flooding, medical emergencies, crimes in progress, dangerous structural failures, or any situation requiring immediate emergency response.
Call 911 or the appropriate emergency authority when emergency assistance is required.
9. Requests, Descriptions, Photos, Measurements, and Location
You are responsible for providing accurate and sufficiently complete information about your Request.
Photos, measurements, descriptions, addresses, access instructions, product information, location data, and other information you provide may affect a Provider’s estimate, preparation, pricing, timing, and ability to perform the work.
You should verify measurements and material specifications before relying on them for purchasing, cutting, installation, mounting, assembly, or other work.
Location services, maps, geocoding, address suggestions, estimated distances, routing, and similar tools may be inaccurate or unavailable. You are responsible for confirming the correct service address and access instructions.
10. Estimates, Prices, Timing, Availability, and Completion
Any estimate, quote, offer, hourly rate, project price, material estimate, arrival time, duration, availability indication, or completion date displayed or communicated through the Platform is subject to the terms stated by the Provider and may change based on actual conditions, scope changes, materials, travel, access, or other circumstances.
Plenture does not guarantee that a Provider will accept a Request, arrive at a stated time, complete work within an estimated duration, have required materials or equipment, or complete the Provider Services to any particular standard.
A scheduling or availability feature is a coordination tool only and does not itself create a guarantee by Plenture that the Provider will appear or perform.
11. Payments, Fees, Cancellations, and Refunds
The Platform may permit payment to a Provider directly, through a third-party payment processor, or through payment functionality made available by Plenture.
If Plenture enables payment processing, additional payment, cancellation, refund, or transaction terms displayed at the time of the transaction are incorporated into these Terms.
Unless Plenture expressly identifies a charge as a fee owed directly to Plenture, amounts charged by a Provider for Provider Services are amounts owed under the Customer-Provider Service Agreement.
If a Customer and Provider arrange payment outside the Platform, Plenture is not responsible for collecting, holding, refunding, disputing, reversing, or guaranteeing that payment.
Refund rights, chargeback rights, cancellation rights, and statutory rights that cannot lawfully be waived remain unaffected.
You are responsible for taxes, fees, parking, tolls, materials, disposal costs, permit costs, and other charges you agree to pay in connection with Provider Services.
12. Customer Contact Information and Communications
You may provide a name, telephone number, email address, service address, or other contact information through the Platform.
You authorize Plenture to use and, where necessary to facilitate your Request, share such information with the Provider associated with your Request, subject to the Privacy Policy and applicable law.
If you provide a telephone number, the Provider may use that number to contact you regarding your Request.
You consent to receive transactional communications from Plenture relating to Requests, Conversations, security, account activity, service changes, and other operational matters. These communications may include email, SMS, push notifications, browser notifications, or in-app messages where enabled.
Marketing communications will be sent only as permitted by law and any separate consent requirements. Standard carrier messaging and data rates may apply.
Notifications are convenience features and are not guaranteed to be delivered, timely, uninterrupted, or received. You should not rely on notifications for emergencies or time-critical safety matters.
13. Browser Guest Use, Accounts, and Sign in with Apple
Certain web features may be available without a traditional login and may use browser storage, cookies, secure tokens, or other identifiers to maintain a Customer’s Request or Conversation.
Mobile application features may use Sign in with Apple or other authentication methods made available by Plenture.
You are responsible for maintaining control of your devices, browser sessions, Apple account, authentication credentials, phone number, and any access mechanism used with the Platform.
Plenture may provide tools to associate or transfer a browser-originated Request or Conversation to an authenticated account. Such tools are intended to preserve the existing Request and Conversation; however, availability and successful transfer are not guaranteed unless expressly confirmed by the Platform.
If you believe another person has obtained unauthorized access to your Requests or account, contact Plenture promptly.
14. User Content and License to Operate the Platform
You retain ownership of Content you submit, subject to the rights granted in these Terms.
You grant Plenture a nonexclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, process, transmit, display, adapt, translate, transcribe, format, and share your Content solely as reasonably necessary to operate, secure, improve, support, and provide the Platform; facilitate your Requests and Conversations; communicate with Providers; comply with law; prevent fraud or abuse; and enforce these Terms.
You represent that you have the right to submit the Content and that doing so does not violate another person’s intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
Do not upload sensitive information that is unnecessary for the requested service.
15. Translation, Transcription, AI-Assisted, and Automated Features
The Platform may provide automated translation, transcription, summarization, classification, content assistance, recommendations, or other machine-assisted features.
Automated outputs may be incomplete, inaccurate, delayed, or misleading. They are provided for convenience only and must not be relied upon as legal, medical, engineering, safety, financial, code-compliance, licensing, or other professional advice.
Customers and Providers remain responsible for confirming the meaning of important communications, measurements, prices, scope, safety information, and instructions.
Plenture does not warrant the accuracy of automated translations, transcriptions, recommendations, or generated content.
16. Reviews and Ratings
If the Platform permits ratings or reviews, you agree to submit only honest opinions based on your actual experience.
Reviews may be moderated, removed, limited, or declined where Plenture reasonably believes they violate law, these Terms, privacy rights, platform integrity rules, or content policies.
Plenture does not adopt or endorse user reviews and does not guarantee their accuracy.
Nothing in these Terms prohibits a Customer from making a lawful statement about Plenture, a Provider, or Provider Services, or from filing a complaint with a governmental or licensing authority.
17. Prohibited Uses
You may not use the Platform to:
(a) request or facilitate unlawful activity; (b) impersonate another person or misrepresent material information; (c) harass, threaten, stalk, discriminate against, exploit, or harm another person; (d) submit fraudulent Requests or payment information; (e) upload malware, malicious code, or content intended to interfere with the Platform; (f) scrape, copy, reverse engineer, probe, or access the Platform in an unauthorized manner except where applicable law expressly permits it; (g) infringe intellectual property, privacy, publicity, or confidentiality rights; (h) circumvent security, account, identity, payment, safety, or platform controls; (i) use the Platform to obtain emergency services; or (j) use the Platform in a manner that creates unreasonable safety, legal, operational, or reputational risk.
18. Third-Party Services and Links
The Platform may integrate with or link to third-party services, including maps, payment processors, Apple services, authentication providers, hosting providers, analytics tools, messaging services, and external websites.
Third-party services are governed by their own terms and privacy practices.
To the maximum extent permitted by law, Plenture is not responsible for the availability, accuracy, security, acts, omissions, content, products, services, or policies of third parties that Plenture does not control.
19. Platform Availability and Changes
The Platform is provided on an “as available” basis.
Plenture may modify, update, suspend, discontinue, restrict, or change Platform features, interfaces, service areas, supported devices, compatibility, availability, or functionality.
Plenture does not guarantee uninterrupted access, permanent storage of browser-local data, error-free operation, compatibility with every device or browser, delivery of every notification, or permanent availability of any particular feature.
You are responsible for maintaining your own records of information that is important to you.
20. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS.
PLENTURE DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, SECURITY, AVAILABILITY, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, PLENTURE DOES NOT WARRANT OR GUARANTEE:
(a) THE IDENTITY, HONESTY, SAFETY, SKILL, EXPERIENCE, LICENSING, INSURANCE, BONDING, BACKGROUND, OR QUALIFICATIONS OF ANY PROVIDER; (b) THE QUALITY, SAFETY, LEGALITY, TIMELINESS, COMPLETION, OR RESULT OF PROVIDER SERVICES; (c) THAT A PROVIDER WILL ACCEPT, ATTEND, COMPLETE, OR CORRECT A REQUEST; (d) THAT ESTIMATES, PRICES, AVAILABILITY, REVIEWS, RATINGS, LOCATIONS, TRANSLATIONS, TRANSCRIPTIONS, OR OTHER INFORMATION WILL BE ACCURATE; (e) THAT PROVIDER SERVICES WILL COMPLY WITH BUILDING CODES, MANUFACTURER REQUIREMENTS, WARRANTIES, PERMITS, OR OTHER LEGAL REQUIREMENTS; OR (f) THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THAT EVENT, THESE DISCLAIMERS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
21. Assumption of Risk
You understand that arranging for an independent Provider to enter a home, business, jobsite, vehicle, yard, or other property and perform physical work involves risks.
These risks may include bodily injury, property damage, theft, loss, defective work, hidden conditions, product failure, incorrect installation, code violations, delays, disputes, and other losses.
To the maximum extent permitted by law, you knowingly assume the risks arising from your selection of and interaction with Providers and from Provider Services, except to the extent a loss is legally caused by Plenture’s own conduct for which liability cannot lawfully be excluded or limited.
22. Release Regarding Provider Conduct
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE PLENTURE AND ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM CLAIMS, DEMANDS, DAMAGES, AND DISPUTES ARISING OUT OF OR RELATING TO THE ACTS OR OMISSIONS OF PROVIDERS OR OTHER USERS, INCLUDING CLAIMS RELATING TO WORKMANSHIP, NONPERFORMANCE, DELAY, PROPERTY DAMAGE, PERSONAL INJURY, THEFT, MISREPRESENTATION, PAYMENT DISPUTES, MATERIALS, ACCESS, LICENSING, PERMITS, OR SAFETY.
THIS RELEASE DOES NOT RELEASE OR LIMIT ANY LIABILITY OF PLENTURE THAT CANNOT LAWFULLY BE RELEASED OR LIMITED, AND IT DOES NOT WAIVE NON-WAIVABLE CONSUMER RIGHTS.
23. Limitation of Plenture Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(A) PLENTURE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS; LOST BUSINESS; LOST DATA; LOSS OF USE; LOSS OF GOODWILL; COST OF SUBSTITUTE SERVICES; OR SIMILAR LOSSES ARISING OUT OF OR RELATING TO THE PLATFORM.
(B) PLENTURE WILL NOT BE LIABLE FOR LOSS OR DAMAGE CAUSED BY OR ARISING FROM A PROVIDER’S OR OTHER USER’S ACTS OR OMISSIONS, INCLUDING PERSONAL INJURY, PROPERTY DAMAGE, THEFT, DEFECTIVE WORK, DELAY, FAILURE TO COMPLETE, OR NONCOMPLIANCE WITH LAW.
(C) TO THE EXTENT PLENTURE IS FOUND LIABLE FOR A CLAIM THAT MAY LAWFULLY BE LIMITED, PLENTURE’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY WILL NOT EXCEED THE GREATER OF: (1) ONE HUNDRED U.S. DOLLARS (US $100); OR (2) THE AMOUNT OF PLATFORM FEES YOU PAID DIRECTLY TO PLENTURE DURING THAT TWELVE-MONTH PERIOD.
THE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY TO THE EXTENT A LIMITATION IS PROHIBITED BY APPLICABLE LAW.
24. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Plenture and its affiliates, owners, officers, directors, employees, and agents from third-party claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from or relating to:
(a) your unlawful or unauthorized use of the Platform; (b) your breach of these Terms; (c) Content you submit; (d) your violation of another person’s rights; (e) a Request you were not authorized to request; or (f) your fraud, willful misconduct, or unlawful conduct.
This section does not require you to indemnify Plenture for Plenture’s own conduct to the extent applicable law prohibits such indemnification.
25. Dispute Resolution Between Customer and Plenture — Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES BETWEEN YOU AND PLENTURE AND LIMITS THE MANNER IN WHICH RELIEF MAY BE SOUGHT.
25.1 Scope. This Section applies only to disputes between you and Plenture arising out of or relating to your use of, payment for, or provision of the Platform or services provided by Plenture under these Terms. It does not purport to govern unrelated disputes or the separate Service Agreement between you and a Provider.
25.2 Informal Resolution First. Before filing arbitration or litigation against Plenture, the complaining party must send a written Notice of Dispute describing the claimant, contact information, relevant Request or account information if available, the facts, the legal basis of the claim, and the requested relief. The parties will attempt in good faith to resolve the matter for at least 30 days after receipt.
Notice to Plenture must be sent to: legal@getplenture.com and, if mailed: Mikhail Stafeev, an individual, operating under the brand Plenture To be added before public launch
25.3 Binding Individual Arbitration. Except for matters identified below, any unresolved dispute covered by this Section will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules, as modified by this Section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
25.4 Arbitration Fees. Consumer filing, administration, and arbitrator fees will be allocated under applicable law and the administrator’s consumer rules. Plenture will pay fees that applicable law or the administrator’s rules require Plenture to pay. Plenture will not seek to shift its arbitration fees to a Customer unless permitted by applicable law and the arbitrator determines the claim was filed for an improper purpose.
25.5 Individual Relief Only. To the maximum extent permitted by law, disputes must be brought only in an individual capacity and not as a plaintiff or class member in a purported class, collective, consolidated, coordinated, mass, or representative proceeding. The arbitrator may award relief only to the individual claimant and only to the extent necessary to resolve that individual claim, except that nothing in these Terms waives any non-waivable right to seek public injunctive relief.
25.6 Public Injunctive Relief. Nothing in these Terms waives a right to seek public injunctive relief that applicable law makes non-waivable. If applicable law requires a claim for public injunctive relief to be heard in court, that claim may proceed in court to the extent required by law, while arbitrable individual claims may be stayed or resolved in arbitration as permitted by law.
25.7 Small Claims. Either party may bring an individual action in a court of competent small-claims jurisdiction if the action qualifies and remains individual.
25.8 Government Agencies. Nothing in these Terms prevents you from reporting a matter to, filing a complaint with, or cooperating with a federal, state, or local governmental or regulatory agency.
25.9 Jury Trial Waiver. FOR DISPUTES SUBJECT TO ARBITRATION, YOU AND PLENTURE WAIVE THE RIGHT TO A JUDGE OR JURY TRIAL.
25.10 Arbitration Opt-Out. You may opt out of this arbitration agreement by sending written notice within 30 days after you first accept these Terms. Your notice must clearly state that you are opting out of the Plenture arbitration agreement and include enough information for Plenture to identify you, such as your name, email address or telephone number used with the Platform, and any relevant Request or account identifier. Send the opt-out notice to legal@getplenture.com or To be added before public launch. Opting out of arbitration does not affect the remaining Terms.
25.11 Severability. If a portion of this Section is unenforceable, it will be severed or limited only to the minimum extent necessary, except where severance would materially defeat the parties’ agreement to individual arbitration. Non-waivable rights and remedies remain available.
26. Disputes Between Customer and Provider
A dispute concerning Provider Services, workmanship, payment owed to a Provider, damage caused by a Provider, delay, cancellation by a Provider, materials, warranties, or other matters under the Service Agreement is a dispute between the Customer and Provider.
Plenture may, but is not required to, provide communication records, customer support, informal facilitation, technical assistance, or other tools to help users communicate.
Any assistance by Plenture does not make Plenture a party to the Service Agreement, does not create an obligation to resolve the dispute, and is not an admission of liability.
If Plenture voluntarily offers a refund, credit, goodwill payment, dispute-assistance program, or other accommodation, that accommodation may be subject to separate written terms.
27. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 25.
For disputes not subject to arbitration and not eligible for small claims, the parties consent to the personal jurisdiction of state and federal courts located in Orange County, California, unless applicable consumer law requires another forum.
California residents retain any rights that California law makes non-waivable.
28. Suspension, Restriction, and Termination
Plenture may suspend, restrict, or terminate access to the Platform where reasonably necessary to protect users, enforce these Terms, prevent fraud or abuse, respond to legal requirements, protect security, or address material violations.
You may stop using the Platform at any time.
Termination of Platform access does not automatically cancel or resolve an existing Service Agreement between you and a Provider. You remain responsible for obligations already incurred unless otherwise required by law or agreed with the Provider.
29. Intellectual Property and Limited License
The Platform, including software, interface elements, designs, branding, trademarks, logos, text, graphics, databases, and other Plenture materials, is owned by Plenture or its licensors and is protected by applicable intellectual-property laws.
Subject to these Terms, Plenture grants you a limited, personal, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the Platform for your own lawful use as a Customer.
No rights are granted except as expressly stated.
30. Additional Terms for the Plenture iOS Application
If you download or use the Plenture application through Apple’s App Store, the following terms also apply:
(a) These Terms are between you and Plenture, not Apple. Plenture, not Apple, is solely responsible for the Plenture application and its content.
(b) Your license to use the application is nontransferable and limited to use on Apple-branded products that you own or control, as permitted by the applicable Apple Media Services Usage Rules, including any permitted Family Sharing or similar use.
(c) Plenture is responsible for maintenance and support of the application to the extent required by these Terms or applicable law. Apple has no obligation to provide maintenance or support.
(d) To the extent any warranty cannot lawfully be disclaimed, Plenture is responsible for that warranty. Apple’s responsibility, if any, is limited as provided by Apple’s applicable terms.
(e) Plenture, not Apple, is responsible for addressing claims relating to the application or your possession or use of it, including product-liability, legal-compliance, or consumer-protection claims, to the extent such responsibility exists under applicable law.
(f) Plenture, not Apple, is responsible for investigating, defending, settling, and discharging claims that the application infringes third-party intellectual-property rights.
(g) You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on a U.S. Government prohibited or restricted party list, except as otherwise permitted by applicable law.
(h) You must comply with applicable third-party terms when using the application.
(i) Apple and its subsidiaries are third-party beneficiaries of this Section and, upon your acceptance of these Terms, Apple will have the right to enforce this Section against you as a third-party beneficiary.
31. Electronic Acceptance, Records, and Notices
You agree that transactions with Plenture may be conducted electronically.
Where permitted by law, electronic records, electronic notices, electronic acceptance, clicks, taps, checkboxes, buttons, and other electronic actions may satisfy writing and signature requirements.
You should retain a copy of these Terms for your records.
Plenture may provide notices through the Platform, email, in-app messaging, or other contact information you provide. Notices are effective as permitted by applicable law.
32. Changes to These Terms
Plenture may update these Terms from time to time.
If a change is material, Plenture will provide notice in a manner reasonably designed to inform affected users before the change becomes effective where required by law.
Changes apply prospectively from their stated effective date and do not retroactively alter accrued claims or completed transactions where prohibited by law.
Your continued use of the Platform after updated Terms become effective constitutes acceptance of the updated Terms where permitted by law.
Material changes to the arbitration provision will be handled in accordance with applicable law and any notice or opt-out rights stated at the time of the change.
33. California Consumer Notice
For California consumers, the following information is provided in connection with California electronic-commerce requirements:
Provider of the Platform: Mikhail Stafeev, an individual, operating under the brand Plenture To be added before public launch
Telephone: To be added before public launch Email: support@getplenture.com
Charges imposed by Plenture for use of the Platform: No separate customer platform access fee at this time; Provider charges and any transaction-specific fees are disclosed separately.
Customer complaints or requests for information may be submitted to: support@getplenture.com To be added before public launch To be added before public launch
California Department of Consumer Affairs — Consumer Information Center: 1625 North Market Blvd., Suite N-112 Sacramento, CA 95834 Telephone: 800-952-5210
Nothing in this Section limits any non-waivable consumer right or remedy.
34. Privacy
Plenture’s collection, use, disclosure, retention, and protection of personal information is described in the Plenture Privacy Policy.
The Privacy Policy is separate from these Terms but applies to your use of the Platform.
Where required by law, privacy choices, disclosures, notices at collection, and rights requests will be provided separately.
35. Miscellaneous
These Terms, together with any policies or supplemental terms expressly incorporated by reference, form the agreement between you and Plenture regarding the Platform.
If any provision is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be limited to the minimum extent necessary where permitted by law.
Plenture’s failure to enforce a provision is not a waiver.
You may not assign these Terms without Plenture’s prior written consent. Plenture may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, subject to applicable consumer law.
Headings are for convenience only.
Nothing in these Terms creates rights in a third party except as expressly stated in Section 30 regarding Apple.
These Terms do not waive rights that cannot lawfully be waived.
36. Contact Information
Questions about these Terms may be sent to:
Plenture Mikhail Stafeev, an individual, operating under the brand Plenture To be added before public launch
Email: legal@getplenture.com Telephone: To be added before public launch
Legal notices: legal@getplenture.com To be added before public launch